Writing and thought leadership

I write regularly on digital workplace strategy, internal communications, and employee experience—turning complex organisational challenges into clear, practical insights. As a columnist for Reworked and Strategic, and a contributor to leading industry blogs and magazines, my work is widely read by professionals shaping the future of work.

Here you’ll find an archive of published articles, columns, and essays.

Connection without offices: what organisations can learn from the digital nomad movement
Reworked, 21 November 2025

Change to Transformation to Transition – the next wave
Strategic, 21 October 2025

Bad news shouldn’t come from a bot: 5 rules to stop automation breaking trust
Unleash, 2 September 2025

The End of Empathy: Internal comms in the age of “Shape Up or Ship Out”
Strategic, 1 September 2025

AI intranets just made your internal comms job way more interesting
Reworked, 12 August 2025

The listening trap: when hearing isn’t helping
Strategic, 23 June 2025

The anti-nudge: when to leave employees alone
Reworked, 13 June 2025

The real cost of bullshit math
Strategic, 10 May 2025

Less content, more clarity: why less is more on the intranet
Reworked, 21 April 2025

Internal communciations is the glue that binds hybrid work
Reworked, 20 March 2025

Enterprise social isn’t over, it’s just changing
Reworked, 21 February 2025

Where AI can enhance employee experience
Reworked, 16 January 2025

The brief ‘professional prime’ for women in the workplace
Reworked, 25 September 2024

Learn, inspire and play your way to AI mastery in Internal Comms
Reworked, 23 July 2024

I was mocked for my ‘Mickey Mouse’ degree – now I’m on six figures
The i, May 29 2024

Farewell, Workplace. What exactly went wrong?
Reworked, May 17 2024

To automate effectively, we need to understand humans better
Reworked, March 21 2024

Motivation vs. Compulsion: Putting Learning at the Heart of the Digital Workplace
Reworked, November 1 2023

How to prepare for extreme weather with your digital workplace
Reworked, August 4 2023

A lesson on generative AI from the book I didn’t write
Reworked, July 18 2023

What $1b in fines for WhatsApp use tells us about usability and compliance
Reworked, April 29 2022

Employee communications management platforms may be coming, but they’re not what we need
Reworked, April 19 2022

Fertility perks mask a work culture that’s still failing women
Unleashed, July 8 2021

Employers, practice what you preach — or pay the price
Unleashed, May 14 2021

Four lessons from Basecamp’s ‘culture binfire’
Unleashed, May 4 2021

The future of work isn’t a return to ‘normal’, it’s building a more equitable workplace
Reworked, April 19 2021

Face reality, Rishi: the remote work genie is out of the bottle
Unleashed, Mar 26 2021

Chatbots Belong in the Workplace (Provided They’re Well-Designed)
CMSWire, Feb 23, 2018

The Collaboration Community’s Big Dirty Productivity Secret
CMSWire, Nov 14, 2016

Why Choose? Mix and Match Tools to Fit Your Digital Workplace Needs
CMSWire, Mar 30, 2015

Social Intranets Deliver Employee Engagement and Strategic Advantage
CMSWire, Mar 14, 2013

Developing Trust in the Digital Workplace
CMSWire, Oct 22, 2012