January is finally behind us. And yesterday was St Brigid’s Day, which for Irish people marks the start of spring. Not actual spring, obviously (it’s still absolutely baltic) but the promise of spring. A loosening. A sense that the light is thinking about showing up again, if it can be arsed.
That feels about right for this week: decisions made, things taking shape, and the faint sense that we might be emerging from winter with our critical faculties mostly intact. SharePoint is still not free, AI is still raising more questions than answers, and I’m still promoting a book with the shamelessness of someone who’s made their peace with being insufferable. But at least we’re moving in the right direction.
This week at work
We’ve been helping a client weigh up building a SharePoint/Viva Engage digital workplace versus buying something off-the-shelf. Comms teams get nudged—shoved, really—towards SharePoint on the basis that it’s “free,” which is a bit like saying a puppy is free if you ignore the food, the vet bills, the training, and the fact it’ll outlive your sofa.
A genuinely good SharePoint site takes time, skill, and ongoing investment. Off-the-shelf platforms are quicker to deploy and deliver a noticeably better experience out of the box—but at the cost of flexibility and an annual licensing bill that makes finance wince. We’ve been walking stakeholders through the real benefits, drawbacks, and long-term costs so they can actually just… decide. And move on.
I also sat through a Gartner webinar on the future of work which was—unexpectedly—genuinely useful. One thread stuck with me all week: the growing cognitive impacts of GenAI use.
We’re enthusiastically embedding AI into everyday work, but doing far less thinking about what that does to judgement, decision-making, and sense-making over time. Not a dystopian meltdown—something subtler and arguably more worrying. I shared some thoughts on LinkedIn, going against platform orthodoxy by posting troubling questions rather than easy answers. Because there aren’t any.
Alongside that, I started planning an upcoming client kick-off workshop. This is a phase I genuinely love: the careful choreography before everyone arrives clutching their assumptions like emotional support animals and their strong opinions like concealed weapons.
And with the book now submitted, we’ve started thinking about how to promote it. Prepare for sustained, shameless self-promotion. I will not be taking questions about my dignity at this time.
Also this week
I’m trying to try more things this year. Doing things, making things, learning things. Fewer hours doomscrolling through other people’s catastrophes, more hours with actual materials that can’t algorithmically enrage me.
This week that took the form of an assemblies workshop, where the founder of Sets Studio helped us make a lamp, loosely inspired by the sculptural work of Issey Miyake and Isamu Noguchi.
The process was fun, genuinely interesting, and harder than I expected—always a good sign. A pleasingly absorbing way to spend an afternoon, and a chance to make something with my hands rather than my opinions.
I also now own one more object that will clutter up my house until I inevitably chuck it in a guilt-purge sometime around 2027.





Consuming
A friend and I went to the cinema to watch Cover Up, the Netflix documentary on the life and work of Seymour Hersh. It was heavy going, and I was glad not to watch it alone—very much the sort of film that needs a decompression chat afterwards, ideally accompanied by wine.
It revisits Hersh’s biggest stories, particularly My Lai and Abu Ghraib, and keeps circling the same unsettling question: how normal people dehumanise others, and what conditions make that kind of abuse possible. The film doesn’t flinch from Hersh’s own mistakes either, which saves it from the usual Great Man bollocks and gives it a welcome sharpness.
What landed hardest were the moments interspersed with him speaking to sources in Gaza, watching the same patterns repeat in real time. The central argument—about the role of a free press in protecting human rights—felt stark enough on its own. The timing made it worse, coming amid fresh headlines about journalists being arrested in the US, because apparently we’re speed-running every authoritarian playbook simultaneously now.
Uncomfortable viewing, but important. The kind of important that makes you want to lie on the floor afterwards.
Connections
This week I finally met up with Alexis Jimenez, who I first met on Twitter back when it was full of wonderful humans rather than Nazis and grifters, but had somehow never crossed paths with in real life. He was in town for a work event, so we did the sensible thing and prioritised dinner over whatever corporate nonsense had brought him here.
We covered Amsterdam, sales, Dutch food, running, and the absolute state of everything—which feels like the correct agenda for finally turning an internet acquaintance into an actual person. One of those reminders that some of the best professional relationships start as tiny avatars with opinions, before the platform inevitably goes to shit.

Coverage
Another week, another podcast—this one with a pleasingly quick turnaround, because this book isn’t going to flog itself and I’ve fully accepted my fate as a relentless self-promoter.Â
I joined Cofenster’s Chris Brennan for a conversation about navigating digital communication in an era of suffocating noise. We talked infobesity (yes, I’m still pushing that term), why quality actually matters when everyone’s drowning in content, and what human-centred communication looks like when people are stretched, distracted, and operating at 60% capacity on a good day.
We also covered video, experimentation, audience insight, and where AI genuinely helps—spoiler: personalisation—without falling into the usual breathless “AI solves everything” nonsense that’s currently clogging LinkedIn.
Available on all your favourite podcast platforms, assuming you still have the attention span for podcasts.
Travel
It’s been over a month since I last left the country—the longest uninterrupted stretch at home since 2020, when “staycation” stopped being aspirational and became a legally enforceable lifestyle. It feels profoundly wrong, like I’ve forgotten how to perform my natural habitat: departure lounges and budget airline coffee.Â
But this week normality resumes. I’m off to the UK for meetings that will definitely justify the carbon emissions. And there’s plenty more travel after that, because I’ve apparently committed to a lifestyle that involves eating meal deals in hotel lobbies. Normal service (by which I mean “perpetual motion with occasional invoicing”) restored.
This week in photos























































































